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Claims Services


In the unfortunate event of loss or damage, you will need to promptly report a claim to Golden Bear Insurance Company’s Claims Services. Our experienced claims consultants are committed to the fair and efficient resolution of claims and will timely assist you in understanding your insurance policy and in providing to you the covered benefits due under your policy.

Where to report a claim


Insureds may report a claim in one of four ways:

1) Submit an electronic Notice of Claim [expand]


2) Call Golden Bear Insurance Company Claims Services at (209) 948-8191 Ext. 123.

3) Contact your agent or broker and have him or her complete an ACORD - Notice of Loss form
    and fax it to Claims Services at (209) 948-3026 or email it to claims@goldenbear.com

4)Submit a Notice of Claim by mail, email, or fax
   Mail:
            Golden Bear Insurance Company
            Claims Services, Attn: Notice of Loss
            P.O. Box 271
            Stockton, CA 95201.

   Email: claims@goldenbear.com

   Fax: (209) 948-3026

Your notice of claim should include the following information:


  • Insured’s policy number and best contact information
  • The date of loss
  • The address and specific location where the loss occurred
  • The name and address of any injured person(s)
  • The name and address of any witnesses
  • A description of the incident


Your claim will be assigned to a claims consultant experienced in handling the type of loss you report. He or she will contact you for additional information relevant to the particular facts of the loss.


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